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Seeking information about caring over the phone?

Accessing support services and information can be a daunting task, especially for those who don’t use the internet.

This pre-recorded information phone service is free to call on 0800 888 6999. You can listen to information about:

  • help with finances and household costs
  • caring for people with specific health conditions
  • looking after yourself
  • ways to get more help and support.


We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.

If you know an unpaid carer who doesn’t use the internet, please share our freephone number and print off our information flyer.

Please note that this service provides recorded information and signposting for carers – this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.

Latest updates

News
Carers Demand Better!
27 October 25
Cares Scotland coordinated the carers block at the Scotland Demands Better march on Saturday.
Press Release
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Carers UK response: CQC’s annual assessment of the state of health and social care
24 October 25
The CQC’s annual assessment of the state of health and social care in England looks at the quality of care over the past year.
News
Join us in the Carers Bloc for Scotland Demands Better!
22 October 25
Find how to take part in the Scotland Demands Better march in Edinburgh this Saturday.
Press Release
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Carers UK welcomes Government commitment to publish the independent review into Carer's Allowance overpayments
22 October 25
Carers UK welcomes Government commitment to publish the independent review into overpayments of Carer’s Allowance and its response before the end of this year

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